Siebel Field Service Guide > Service Support > Service Screen >
Service Requests Across Organizations
Service requests, like many other Siebel objects, have organizational visibility. This means:
- The All Service Requests view shows only service requests for the organizations to which the user has permission.
- The All Service Requests Across Organizations view shows the service requests for all organizations within a company.
- The My Service Requests view shows all service request records belonging to the user, even if the user is in a different organization.
For more information about setting up organizations, see the chapter on access control in Siebel Security Guide.