Siebel Field Service Guide > Service Support > Audit Trail Overview >

Audit Trail for Siebel Remote Users

The following information applies to remote users:

  • Disconnected users cannot view the audit trail. However, when they synchronize with the server, audit trail records are created on the server, which reflect the transactions the disconnected users made.
  • Information that will be used to create audit trails is synchronized, but the trails themselves are not synchronized.
  • If the transaction is rejected during the conflict resolution, the corresponding audit trail record is also rejected.

NOTE:  It is recommended that you do not change the Audit Trail business service.

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