Siebel Field Service Guide > Service Support > Audit Trail Overview >
Audit Trail for Siebel Remote Users
The following information applies to remote users:
- Disconnected users cannot view the audit trail. However, when they synchronize with the server, audit trail records are created on the server, which reflect the transactions the disconnected users made.
- Information that will be used to create audit trails is synchronized, but the trails themselves are not synchronized.
- If the transaction is rejected during the conflict resolution, the corresponding audit trail record is also rejected.
NOTE: It is recommended that you do not change the Audit Trail business service.