Siebel Field Service Guide > Shipping and Receiving > Receiving Screen >
All Unknown Receipts View
The All Unknown Receipts view, selected from the visibility filter, shows received items that arrive with incomplete documentation. Users create this data and an administrator matches records with existing orders. All fields in this view are read-only.
Receive Unknown View
The Receive Unknown view is available only from the All Unknown Receipts view. For the procedure, see To add Unknown Receipt records.
The Match Order # field in this view lets the user choose an order, from the Pick Order dialog box, to which this unknown receipt might belong.