Siebel Service Handheld Guide > Synchronization Conflict Handling and Recovery with Siebel Handheld Applications >
Preventing Synchronization Transaction Conflicts with Handheld Applications
When multiple users synchronize with a remote database, transaction conflicts can occur which can result in data loss. The Extended Pick and Insert Failure functionality minimizes synchronization conflicts. If transaction conflicts are unavoidable, then the Synchronization Service for the Siebel Handheld application captures the transaction information so that the data can be recovered. The combination of these features eliminates the potential for data loss.
There are two features that minimize synchronization transaction conflicts—Extended Pick processing and Insert Failure processing: