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Verifying Inventory Update in Siebel Service Handheld

A field technician periodically verifies that the inventory in the van matches the inventory that is recorded in the system.

To verify inventory updates

1. Navigate to the Browser screen.
2. Query for individual product you want to verify.
3. Tap the hyperlink in the Product field of the product you are verifying.
4. Compare the balances in the Availability field with your printed inventory report.