Siebel Store-and-Forward Messaging Guide for Handheld
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Overview of Siebel Store-and-Forward Messaging
About Siebel Mobile Products
Overview of Siebel Store-and-Forward Messaging Functionality
Overview of Store-and-Forward Messaging for Handheld Architecture
Store-and-Forward Messaging Logical Architecture
Store-and-Forward Messaging Server Components
Overview of Store-and-Forward Messaging for Siebel Handheld Client Modules
About IBM WebSphere MQe
Overview of Siebel Store-and-Forward Messaging Administration
Overview of Store-and-Forward Messaging in the Handheld Applications
Using Store-and-Forward Messaging with the Siebel Service Handheld Application
Overview of Asynchronous Query on the Handheld Device
Using Asynchronous Query with the Siebel Service Handheld Application
Installation and Configuration of Siebel Store-and-Forward Messaging
Prerequisites for Siebel Store-and-Forward Messaging Installation
Process of Installing Siebel Store-and-Forward Messaging
Enabling Component Groups for Store-and-Forward Messaging
Adding Responsibilities for Store-and-Forward Messaging
Entering Information for the Store-and-Forward Messaging Application
Creating Store-and-Forward Messaging Message Objects
Configuring Data Message Timeout Parameters for Store-and-Forward Messaging
Optional Step: Configuring Store-and-Forward Messaging Workflows
Activating Workflows and Reloading Runtime Events for Store-and-Forward Messaging
Testing for Internationalization
Deploying IBM MQe Queue Managers
Installing the MQe Servlet
Enabling the SMQReceiver
Optional Step: Creating Additional SMQ Subsystems
Deploying SMQReceivers on UNIX Systems
Setting Up Load Balancing for Store-and-Forward Messaging
About the Siebel Load Balancer
Process of Setting Up the Siebel Load Balancer
About Multiple Queue Managers
Setting Up Multiple Queue Managers
Process of Installing and Configuring Handheld Applications
Preparing for Installation of Siebel Handheld Applications
Installing Siebel Handheld Applications
Setting Up a Network Connection for Handheld Devices
Synchronizing and Registering the Handheld Application for Store-and-Forward Messaging
Optional Task: Tuning Handheld Application Parameters
Configuring a Business Object and Associated Business Components for Store-and-Forward Messaging
About Setting Up Third-Party Wireless Gateway Servers
Troubleshooting Store-and-Forward Messaging Setup and Configuration
Siebel Store-and-Forward Messaging Server-Side Troubleshooting Checklist
Siebel Store-and-Forward Messaging Server-Side Common Error Messages
Siebel Store-and-Forward Messaging Client-Side Troubleshooting Checklist
Siebel Store-and-Forward Messaging Client-Side Common Error Messages
Administration of Siebel Store-and-Forward Messaging
Process of Administering Applications with Siebel Store-and-Forward Messaging
Enabling Applications for Store-and-Forward Messaging
Administering Messages in Store-and-Forward Messaging
Administering Handheld Devices for Store-and-Forward Messaging
Reviewing and Deleting Store-and-Forward Messaging History
Process of Setting Up Siebel Store-and-Forward Messaging on a Siebel Handheld Application
Preconfiguring the Siebel Handheld Application
Adding Store-and-Forward Messaging Views to the Handheld Application
Adding Alter Sound User Properties to the Siebel Handheld Application
Adding the Siebel Store-and-Forward Messaging Toolbar to the Handheld Application
Adding Application Find to the Handheld Application
Compiling Changes Made to the Handheld Application
Updating the User's Responsibilities and Views to Use Store-and-Forward Messaging
Adding Settings to Enable Store-and-Forward Messaging
Setting up the Siebel Handheld Application Setup.ini File for Store-and-Forward Messaging
Installing the Siebel Handheld Application
Process of Configuring Asynchronous Query for Siebel Handheld Applications
Configuring the Find Object in Siebel Tools
Creating the Asynchronous Query Results Applet
Creating the Asynchronous Query Results View
Adding Each New View to the Hidden Screens View
Adding Each New View and Responsibilities to the Application
Configuring Unsupported Business Components for Asynchronous Query
Example of Configuring an Inaccessible Applet
Siebel Store-and-Forward Messaging Sample Workflows
About Store-and-Forward Messaging Workflows
SMQ Outbound Activity to one recipient
SMQ Outbound Activity to Primary Owned By
SMQ Outbound Activity to Team
SMQ SMS Outbound to one recipient
SMQ Delete Old Message History
SMQ Process User Queue
Transaction Delete Message Workflows
About the Transaction Delete Message Workflows
SMQ PreDelete FS Invoice Record
SMQ Delete FS Invoice Record
SMQ Outbound Delete in Action Business Object
Configuring Transaction Delete Workflows for Different Business Components and Business Objects
Store-and-Forward Messaging for Handheld Business Services
SMQ Message Service
SMQ Transport Service
