Siebel HelpDesk Guide > Setting Up Employee Self-Service >

Customizing a Preconfigured Self-Service Form

You can customize the preconfigured employee self-service forms to meet your organization's needs. For example, you can change the sequencing of the pages and questions, and you can add, delete, and change questions.

This task is a step in Process of Setting Up Employee Self-Service.

To customize a preconfigured employee self-service form

  1. Navigate to the Site Map > Administration - SmartScript > Scripts view.
  2. In the Scripts list, select the script you want to change, and then click the Designer view tab.

    The graphical layout for the preconfigured form appears.

  3. Update the questions and pages as needed, and then test and release the script.

    For more information, see Releasing and Testing Employee Self-Service Forms.

    NOTE:  For more information about updating a SmartScript, see Siebel SmartScript Administration Guide.

Siebel HelpDesk Guide Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Legal Notices.