Siebel HelpDesk Guide > Setting Up Employee Self-Service >
Customizing a Preconfigured Self-Service Form
You can customize the preconfigured employee self-service forms to meet your organization's needs. For example, you can change the sequencing of the pages and questions, and you can add, delete, and change questions.
This task is a step in Process of Setting Up Employee Self-Service.
To customize a preconfigured employee self-service form
- Navigate to the Site Map > Administration - SmartScript > Scripts view.
- In the Scripts list, select the script you want to change, and then click the Designer view tab.
The graphical layout for the preconfigured form appears.
- Update the questions and pages as needed, and then test and release the script.
For more information, see Releasing and Testing Employee Self-Service Forms.
NOTE: For more information about updating a SmartScript, see Siebel SmartScript Administration Guide.