Siebel HelpDesk Guide > IT Service Management Solution Set >
Adding Activities to Request for Change Records
In addition to adding activities from the Task view, Activities can be added as a stand-alone object separate from the task.
To add activities
- Navigate to the Change Management screen.
- In the Request for Change list, select the change record and click the link in the Name field.
- Click the Activities tab, and in the Activities list, click the New button.
- Add an Activity record.
- Drill down on the Activity record and add activities to the task.