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About Hospitality Accounts and Contacts

Siebel Hospitality allows sales representatives to enter details about prospective or existing customers, intermediary accounts, competitors, and partners by using Accounts and Contacts screens and views. An account is an individual, group of people (for example, a golf club), or company with which your company has a business relationship. A contact is a person who is a member of an account with which your organization has a business relationship. An account can have many contacts, and a contact may be a member of one or more accounts.

Before you can create event opportunities, quotes, and orders, you must profile your business accounts and contacts.

This chapter provides hospitality-specific account and contact profiling. For more information about account and contact profiling, see Siebel Applications Administration Guide.

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