This chapter describes how to extend the basic content in the Sales application for Siebel CRM, where fields and objects can be customized using Siebel Tools and made available through integration objects as Web services for use in the Offline Client for Life Sciences. It includes the following topics:

• Process of Adding and Making Static Fields Available
• Process of Updating Fields in an Existing Filter Definition File
• Process of Making a New Related Item Available
• Adding a Joined-In Field
• Adding a Drag-and-Drop Association