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Activating Workflows for Siebel Loyalty
Many features of Siebel Loyalty are driven by Siebel workflows. You can modify these workflows to change the behavior of the product.
Before using Siebel Loyalty, you must activate these workflows to make these features available. These are the workflows with names that begin with LOY.
Activating these workflows makes these features available in the partner application and the member application (eLoyalty), as well as in the employee application.
For information about activating workflows, see Siebel Business Process Framework: Workflow Guide.