Siebel Loyalty Administration Guide > Host Organization's Use of Siebel Loyalty >
Viewing Loyalty Members' Transaction Histories
Employees, members, and partners need to be able to see the points that were credited or debited to a member based upon members' transactions. For example, you may have to look at the transaction history to resolve members' questions about their point balance.
The Transactions view of the Members screen allows you to look at the history of all the transactions that affected a given member's point balance.
For more information about the Transactions view, see Entering Loyalty Members' Transactions.