Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Programs >
Modifying Loyalty Programs
Before you can modify a Loyalty Program, you must deactivate it.
NOTE: You can keep running the cached Loyalty Program while you are modifying it. Once a batch engine's or real-time engine's cache is loaded, you can deactivate a Program or Promotion without impacting the actively running engine components. This cache is loaded when the engine components are started (batch component) or the first processing request is made (real-time component). Changes in the Program become available to users after you reactivate the program and click the Update Cache button.
To modify a Loyalty program
- Navigate to the Loyalty Program Administration screen > Programs view.
- In the Programs list, in the record for the program you want to modify, clear the Active check box.
- Modify the program as needed, using the same methods described in Process of Setting Up Loyalty Programs.
- When you have made all needed changes, select the Active check box to activate the program again.
- Click Update Cache.