Siebel Marketing User Guide > Launching Programs and Campaigns > Displaying Campaign Charts in Siebel Campaigns >

Displaying Campaign Trend Analyses

You can display campaign trend analyses using two charts:

• Campaign Trend Analysis Chart
• Campaign Trend Analysis by Employee Chart

Displaying a Campaign Trend Analysis Chart

The Campaign Trend Analysis chart displays the total number of responses for each campaign over a period of time. The period can be set to day, week, month, quarter, or year.

Before generating the chart, review responses for each campaign by navigating to the Campaigns view, selecting the campaign, and clicking the Responses view tab.

Displaying a Trend Analysis by Employee Chart

The Campaign Trend Analysis by Employee chart displays the total number of responses generated by each employee across campaigns over a period of time. The period can be specified by day, week, month, quarter, or year.

To verify that each response is associated with an employee

1. Navigate to the Campaigns screen.
2. In the Campaigns list, click the Name.
3. Click the Track Results view tab.
4. In the Track Result link bar, click Responses.
5. Review the list of responses, making a note of the description and user.
6. Navigate to the Responses screen.
7. For each response you found in Step 5, make sure that the Created By field contains the User ID of the employee who handled the response and, therefore, owns it.