Siebel Marketing User Guide > Managing Lists > Process of Importing and Managing External Lists >

Maintaining Attributes for List Records

Prospects have a predefined set of information fields. These are the standard types of information about your prospects that normally include address, phone number, email address, and so on. These values are defined in Siebel Tools under the Prospect Business Component.

If the list to import has attributes not contained in the standard prospect table, you can create additional attributes to capture the data. After they are created, additional attributes appear on the list of available columns that can be mapped in the List Import view.

An additional attribute can contain any type of information, as long as it can be contained in a single field and can relate directly to the prospect record. For example, additional attributes may include hobbies, special contact information (for example, pager #), product interests, survey responses, or demographic attributes.

Creating Additional Attributes for List Records

To make an additional attribute available during list mapping, you must first make sure your desired attribute exists and then associate the attribute with the specific list.

To create additional attributes

1. Navigate to the List Management screen > Additional Attributes view.
2. In the Additional Attributes list, create a new record.

   NOTE:  The maximum number of additional attributes is 19, and no attribute can map to an empty column.

3. In the Additional Attribute field, enter the name of the new attribute.

   You can create the overall attribute type, such as Hobby or Pager #.

4. Enter a description for the additional attribute, if needed.

Adding Additional Attributes to a List

After you create the additional attributes needed to capture the data in the list to import, you must add them to your specific prospect list and map them to one of the List Import columns.

To add additional attributes to a list

1. Navigate to the List Management screen > Lists view.
2. Click the list name.
3. Click the List Additional Attributes view tab.
4. In the List Additional Attributes list, create a new record.
5. In the Pick Additional Attribute dialog box, select the attribute, and click OK.