Siebel Order Management Infrastructure Guide > Unified Messaging > About Working with Message Responses >

Logging Message Responses

You set logging of message responses by navigating to Administration - Application > Message Types > Responses.

In the Responses list applet, use the Log flag to indicate whether responses are to be logged for a message type. You can use this for suppression of duplicate messages and to analyze the effectiveness of messaging.

Responses are logged to the S_COMMUNICATION table. This table stores marketing campaign responses. and you can view message responses in the existing campaign analysis views.

With response logging enabled, the following message fields are logged:

  • Message Type Id
  • Message Id
  • Response
  • Display Mode
  • Score
  • Language Code
  • Position In Message List
  • All payload fields with an associated Response Field mapping
Siebel Order Management Infrastructure Guide Copyright © 2006, Oracle. All rights reserved.