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Removing the Siebel CRM Desktop Add-In for Multiple Users

This topic gives one example of using third party deployment software to remove the Siebel CRM Desktop add-in for multiple users. You might use this feature differently, depending on your business model. This topic describes how to use the Systems Management Server (SMS) from Microsoft. For more information, see the topic about how to uninstall a product in the Windows Installer (msiexec) command line options section of the Microsoft TechNet Web site. For more information, see How Siebel CRM Desktop Handles Items If the User Removes the Siebel CRM Desktop Add-In.

To remove the Siebel CRM Desktop add-in for multiple users

1. Open the SMS management console.
2. Open the distribution package you created.
3. Choose Programs.
4. In the programs list, double-click Siebel CRM Desktop.
5. In the command line, enter the following command:

   %SOE_file_name% /x /QR

6. Save the distribution package.
7. Run the advertisement for the Siebel CRM Desktop add-in.