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XML Code to Customize the Data That Siebel CRM Desktop Deletes if You Remove Siebel CRM Desktop


This topic gives one example of code that Siebel CRM Desktop uses in the platform_configuration.xml file. You might use this feature differently, depending on your business model. For more information, see Customizing Which CRM Data Siebel CRM Desktop Removes if the User Removes Siebel CRM Desktop.

The following code is an example of the platform_configuration.xml file:

<platform>

<items_remover>

<rules>

<type id="Mail" rule="skip" />

<type id="Task" rule="skip" />

<type id="Event" rule="skip" />

<type id="Action" rule="script" language="JScript">

<![CDATA[

//"Calendar and Activities";

//"To Do and Activities";

//"Activities Only";

var pim_id = item.PIMObjectId;

if (!item["Appt PIM Flag"] && pim_id != null)

{

var pim_item = open_item(pim_id);

if (pim_item != null)

pim_item.remove();

}

true; // allow to process this item

]]>

</type>

</rules>

</items_remover>

</platform>

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