Siebel CRM Desktop for Microsoft Outlook Administration Guide > How Siebel CRM Desktop Handles Siebel CRM Data > How Siebel CRM Desktop Handles an Activity >

How Siebel CRM Desktop Handles an Attachment

To perform upload, download and delete operations on attachments, Siebel CRM Desktop uses the EAI Siebel Adapter business service. Siebel CRM Desktop does this work in a way that is similar to that of a normal query, update, add, or delete operation.