Siebel CRM Desktop for Microsoft Outlook Administration Guide > Installing Siebel CRM Desktop > Process of Preparing the Siebel Server >

Administering Server Variables


This task is a step in Process of Preparing the Siebel Server.

To administer server variables

  1. Set the maximum page size:
    1. Log in to a Siebel client that is connected to the Siebel Server.
    2. Navigate to the Administration - Server Configuration screen, and then Servers view.
    3. In the Components list, query the Component field for EAI Object Manager.
    4. In the bottom applet, click the Parameters tab, and then query the Parameter field for Maximum Page Size.
    5. In the Component Parameters list, configure the Maximum Page Size parameter using values from the following table.
      Field
      Value

      Default Value

      1000

      Value on Restart

      1000

    6. In the Components list, click Manual Start.
  2. Set the DSMaxFetchArraySize parameter:
    1. Navigate to the Administration - Server Configuration screen, and then the Enterprises view.
    2. Query the Profile field of the Profile Configuration view for Server Datasource.
    3. In the Profile Parameters list, click Advanced Profile Parameters, query the Alias field for DSMaxFetchArraySize, and then make sure the Value is -1 (negative 1).

      If DSMaxFetchArraySize is not -1, then Siebel CRM Desktop might not return all records. Certain cautions apply if you set DSMaxFetchArraySize to -1. For more information, see Configuring Siebel Business Applications.

  3. (Optional) Administer the Generic Siebel Owner system preference.

    For more information, see Administering an Appointment That a Non-Siebel User Creates.

  4. (Optional) Change the value for the session timeout:
    1. Navigate to the following directory on the Siebel Server:

    siebel_installation_folder/SWEApp

    where:

    • siebel_installation_folder is the location where you installed the Siebel Server
    1. Open the eapps.cfg file.
    2. In the default section of the eapps.cfg file, change the SessionTimeout parameter, as required.

      The SessionTimeout parameter determines the number of seconds a connection can remain idle before it times out. The default value is 900, which is 15 minutes. You can use the default value or you can adjust this value to meet the specific requirements for your deployment.

  5. Stop and then restart the Siebel Server.
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