Siebel CRM Desktop for Microsoft Outlook Administration Guide > Overview of Siebel CRM Desktop for Microsoft Outlook >

Scenarios for Using Siebel CRM Desktop

This topic describes several scenarios of how you can use Siebel CRM Desktop with Microsoft Outlook. It includes the following topics:

• Scenario for Working with an Activity That Is Associated with an Opportunity
• Scenario for Managing Contact Information
• Scenario for Managing Account Information
• Scenario for Associating an Email with an Opportunity
• Scenario for Managing an Opportunity