Siebel CRM Desktop for Microsoft Outlook Administration Guide > How Siebel CRM Desktop Synchronizes Data > Factors That Determine Which Data Siebel CRM Desktop Synchronizes >

How You or the User Can Modify Synchronization Frequency


Application settings that are related to synchronization frequency determine how often and what kinds of data Siebel CRM Desktop considers for synchronization. The user can specify frequency, or you can configure it:

  • To specify the interval that Siebel CRM Desktop uses to automatically start a synchronization, the user can use the Synchronization tab of the Options dialog box in Siebel CRM Desktop. The user can also manually start a synchronization to override this configuration. The user can double-click the Siebel CRM Desktop icon in the system tray or choose the Synchronize Now option from the options menu.
  • You can configure the application metadata to affect the frequency of the synchronization. This configuration determines how often Siebel CRM Desktop synchronizes each object. You can configure certain data that changes less often on the Siebel Server to synchronize less frequently. Example data includes List of Value and other reference data, such as employees or positions. For more information, see Object Tag of the siebel_meta_info.xml File.
Siebel CRM Desktop for Microsoft Outlook Administration Guide Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Legal Notices.