This chapter is a general overview of the capabilities of Siebel PRM. It summarizes the functionality of the Siebel PRM Manager and the Siebel PRM Portal, and it discusses supported platforms.

This chapter contains the following topics:

• What Is Siebel PRM?
• The Siebel PRM Portal
• The Siebel PRM Manager
• The Siebel PRM Mobile Web Client
• The Siebel PRM Wireless Client