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Running User Session Trace

Use the following procedure to obtain user session trace analysis output. Before running this analysis, manually collect Siebel Server and Web server Siebel ARM files and store in a common directory. Use this directory as an argument with the Siebel ARM Analyzer Tool.

For a description of the user session trace analysis and output, see About User Session Trace Analysis and Data.

TIP:   To reduce the amount of data logged, use the time frame parameters (-s start time and -e end time).

To run a user session trace analysis

1. Navigate to the bin subdirectory within the Siebel Server root directory.
2. Run the Siebel ARM Analyzer Tool using the following command:

   sarmanalyzer -o output_file_name.xml -u user_name -i SARM_File_Directory -s start_time -e end_time

   where:

   • output_file_name.xml = The name and path of the XML output file.
   • user_name = The User ID of the session you want to trace.
   • SARM_File_Directory = The directory containing the Siebel ARM files of the Web Server and the Siebel Server.
   • start_time = Optionally set this variable to define a start time of a time range for the user session trace. The argument format is as follows: yyyy-mm-dd hh:mm:ss.
   • end_time = Optionally set this variable to define the end time of a time range for the user session trace. The argument format is as follows: yyyy-mm-dd hh:mm:ss.
3. Review the XML output in the file named output_file_name.xml. For further information on analyzing user session trace XML output, see About User Session Trace Analysis and Data.

For further information on running the Siebel ARM Analyzer Tool, see Analyzing Siebel ARM Files using the Siebel ARM Analyzer Tool.