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Personalization Business Rules Designer Contents


The contents of the Personalization Business Rules Designers are:

  • Categories. Contains the main categories available for building business rules:
    • Function. Siebel Query Language functions.

      For more information, see Functions.

    • Operator. Siebel Query Language operators.

      For more information, see Operators for Building Condition Expressions.

    • Me Profile Attributes. The profile attributes of the primary user, such as a Siebel eSales customer or Siebel Call Center agent.

      Table 23 lists valid subcategories.

      Table 23. Me Profile Attribute Subcategories
      Subcategory
      Description

      ShowAsString

      GetProfileAttr is used in the expression.

      ShowAsNumber

      GetProfileAttrAsNum is used in the expression.

      ShowAsInteger

      GetProfileAttrAsInt is used in the expression.

      ShowAsDate

      GetProfileAttrAsDate is used in the expression.

      ShowAsTime

      GetProfileAttrAsTime is used in the expression.

      ShowAsDateTime

      GetProfileAttrAsDateTime is used in the expression.

      For more information on GetProfileAttr functions, see Profile Functions.

    • You Profile Attributes. The profile attributes of the secondary user, such as a customer calling a call center agent. Uses the same subcategories as Me Profile Attributes.
    • Business Component Fields. These depend on the context of the rule (Table 24), that is, where the Rules Designer is invoked. This category will or will not have data in its elements, depending on the following contexts.
      Table 24. Context of Business Component Fields
      Context
      Data Shown

      View

      None

      Applet

      Fields in the business component on which the applet is based

      Rule set not associated with an applet

      None

      Rule set associated with one applet

      Fields in the business component on which the applet is based

      Rule set associated with more than one applet, and the applets are based on the same business component

      Fields in the business component on which the applets are based

      Rule set associated with more than one applet, and the applets are based on different business components

      None

      Applet event

      Fields in the business component on which the applet is based

      Application event

      None

      Business component event

      Business component fields

      Action set not associated with an applet event or business component event

      None

      Action set associated with one applet event

      Fields in the business component on which the applet is based

      Action set associated with one business component event

      Business component fields

      Action set associated with more than one applet event or business component event

      None

  • Subcategories. Contains subcategories of the selected category. Its context is controlled by the Categories box and it controls the context of the Elements box.
  • Elements. Contains all of the elements used to build business rules. Its context is controlled by the Categories and Subcategories boxes.
  • Expression. Displays the business rule. You can type and edit in the box, as well as add elements to it.
  • Quick bar (Operators). Provides buttons for frequently used operators.
  • Description. Gives a description of the element selected in the Elements box.
  • Errors. Displays errors in expressions or highlighted parts of expressions when you click Validate.
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