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Defining Eligibility for Products with Components and for Component Products

Eligibility for products with components is checked at the following times:

• Product Selection. When a new product with components is selected, the application checks the customer's eligibility to buy the product with default options. For example, eligibility is checked when an eSales user clicks Add to Cart.
• Siebel Configurator Launch. When the customer launches a new Siebel Configurator session, the application checks the customer's eligibility to put the product in the saved quote, since eligibility may have changed since the quote was saved.
• Component Products. There is an eligibility check on component products that the customer can add to the configurable product.

Eligibility for products with components is defined in the same way as eligibility for other products:

• You can define eligibility for individual component products of the product with components, as described in Defining Compatibility Rules for Products and Promotions.
• You can define eligibility for the entire product with components, as described in Defining Compatibility Rules for Products and Promotions.

If you define eligibility for component products, the customer may not be eligible to buy all the default components of a product with components but may be eligible to buy the product with components with substitute components. In this case, the product with components can be flagged as ineligible, so customers can select substitutes for the default components that they are not eligible to buy.