Siebel Public Sector Guide > Managing Investigative Cases > Tracking Evidence Items >

Adding Evidence Details and Scheduling Follow-Up Activities

This task is a step in Process of Managing Investigative Cases.

A number of views allow members of the case team to add supporting documentation and activities to the evidence record.

To add details to an evidence record

1. Navigate to the Evidence screen > Evidence List view.
2. Select a record and drill down on the Evidence Name field.
3. Click the appropriate view tab and create a new record.

   The following table describes some of the views.

   View	Description
   Accounts	Use this view to associate accounts with the evidence item. You can add an existing account or create a new one. After you have created a record, drill down on the Account Name to add details using the Account screen's views. See Adding Account Information to Incidents for more information about how accounts are used in investigative cases.
   Activities	If an item requires follow up activities, use this view to create investigative tasks with alarms and assign each activity to a team member. See Adding Activities Related to Incidents for more information.
   Activity Plans	Use this view to associate a predefined activity plan with associated activities to the evidence. See Managing the Case Calendar and Activities for more information.
   Audit Trail	Use this view to determine who has modified the evidence record and when the changes were made.
   Attachments	Use this view to associate documents, images and other media with the evidence. You can also choose to serialize the attachment, by clicking the Serial Number button. See Adding Attachments and Notes to Cases for more information.
   Contacts	Use this view to associate individuals with the item. See Adding Contact Information to Incidents for more information.
   Groups	Use this view to associate existing group records with an item of evidence or create a new group record. See Adding Group and Group Suspect Information to Incidents for more information.
   Group Suspects	Use this view to associate existing suspect records with an item of evidence or create a new suspect record. See Adding Group and Group Suspect Information to Incidents for more information.
   Notes	Use this view to add notes about the evidence. See Adding Attachments and Notes to Cases for more information.
   Related Evidence	Use this view to record details about items related with the current evidence record. Select from existing evidence items or enter details for a new item.
   Service Requests	Use this view to initiate a request for action or service fulfillment. See Siebel Field Service Guide for more information about service requests.
   SubEvidence	Use this view to record details about evidence items that belong to or are part of the current item.