Siebel Financial Services Enterprise Application Integration Guide > Overview of Siebel Financial Services Enterprise Application Integration > Details of Siebel Financial Services EAI >
Siebel Database as Master for CRM
The Siebel Database is supported on multiple platforms, which allows organizations to adopt the Siebel schema as the master data schema for customers and customer relationship data. Alternatively, many financial services organizations have deployed a mainframe-based customer information file (CIF), which is used by many back-end systems. Siebel Financial Services EAI includes a number of technologies to allow using the CIF in place of, or in combination with, the equivalent structure in the Siebel system.