Siebel Server Sync Guide > Customizing Siebel Server Sync for Microsoft Exchange Server >
About Customizing SSSE
SSSE supports the following kinds of customization within each supported domain and for a specified set of database tables:
- Modifying certain properties of fields that are already available for synchronization, such as field names
- Modifying existing field mappings in the following ways:
- Mapping a Microsoft Exchange field that is already synchronized with a Siebel field that you add for synchronization.
- Mapping a Siebel field or multi-value group (MVG) that is already synchronized with a Microsoft Exchange field that you add for synchronization.
- Adding new field mappings in the following ways:
- Adding a new field or MVG for synchronization in a supported Siebel business component and mapping it to a previously unmapped Microsoft Exchange field (includes adding a new column in the underlying Siebel base table).
- Adding a new field for synchronization in Microsoft Exchange and mapping it to a previously unmapped Siebel field or MVG.
- Deleting existing field mappings.
- Changing the delta queries that SSSE uses to find changed Siebel data that is to be synchronized for a particular user.
- Creating custom delete triggers that direct SSSE to delete PIM records. This capability supports actions such as converting a record from one domain to another.
The customization process can involve changing some or all of the following entities:
- Integration Objects
- Integration Data Maps
- Domain configurations
- Field configurations
- Delta Query profile
- Delete triggers
Any administrator who customizes SSSE requires experience with working in Siebel Tools, and a good working knowledge of Microsoft Exchange, including the internal representations of field names in Microsoft Exchange.