Siebel Server Sync Guide > Using Siebel Server Sync for Microsoft Exchange Server > Calendar Appointments with Multiple Attendees >

Calendar Items Created in Siebel Business Applications

If an SSSE user who is enabled for synchronization creates a calendar item in a Siebel application, that user is listed in the Owner field of the Calendar Detail form for the item.

If the calendar item has multiple participants, all the participants who are employees are listed in the Employees field in the Calendar Detail form. If any participants are contacts, rather than employees, they are listed in the Contacts field in the Calendar Detail form. Employee participants can view the original calendar item in their Siebel calendars.

When SSSE synchronizes a calendar record that was created in a Siebel application with Microsoft Exchange, SSSE maps the value of the Siebel Owner field to the Exchange Organizer field. SSSE maps the values listed as Employees and Contacts in the Siebel Calendar Detail Form to Exchange Attendees.

NOTE:  Only the employees and contacts who have email addresses are synchronized with Microsoft Exchange as attendees for the appointment.

SSSE writes the Siebel calendar appointment directly to the Exchange calendar folders of the sync-enabled participants.

Special Handling When Siebel Owner Is Not Enabled to Use SSSE

If a Siebel user who does not have SSSE synchronization enabled creates a Siebel calendar item that includes SSSE-enabled participants, the following facts are true:

  • The Siebel calendar item is synchronized with Microsoft Exchange for all Siebel employee participants who have synchronization enabled. If the owner modifies the item in Siebel Business Applications, the changes are synchronized for these same participants.
  • The Siebel calendar item is not synchronized with Microsoft Exchange for nonemployee contacts, because synchronization cannot be enabled for contacts.
  • Provided that email addresses are correctly configured, the Owner for the Siebel calendar item is synchronized to be the Exchange Organizer for the sync-enabled participants' Exchange calendar items, even if the Siebel Owner does not have synchronization enabled.
  • If any sync-enabled attendee modifies the calendar item in Microsoft Exchange (for example, to change the Start Date or Subject), the change is synchronized with Siebel Business Applications, where it is visible to all Siebel participants, including the item Owner.
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