Siebel Server Sync Guide > Using Siebel Server Sync for Microsoft Exchange Server >
About Adding an Attachment to a Task Record
It is possible to add attachments to both Microsoft Outlook task items and Siebel to do activity items. However, when SSSE synchronizes these items, the attachments are not synchronized.
By default, the current version of SSSE preserves both Microsoft Outlook and Siebel attachments during synchronization. That is, if a Microsoft Outlook task item has attachments, and the corresponding Siebel to do activity record is updated, the next synchronization updates the Microsoft Outlook task without affecting the attachment. Similarly, if a Siebel to do activity record has attachments, and the corresponding Microsoft Outlook task item is updated, the next synchronization will update the Siebel to do record without affecting the attachment.
An administrator can configure SSSE to discard Microsoft Outlook attachments when a noncalendar Microsoft Outlook item is updated. For information about this configuration option, see Modifying Enterprise and Server Component Parameters.