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About Adding an Attachment to a Contact

You can add attachments to contact records in both Microsoft Outlook and Siebel Business Applications. However, when the contact record is synchronized, attachments are not synchronized.

By default, the current version of SSSE preserves both Microsoft Outlook and Siebel attachments during synchronization. That is, if a Microsoft Outlook contact record has attachments, and the corresponding Siebel record is updated, the next synchronization will update the Microsoft Outlook contact without affecting the attachment. Similarly, if a Siebel contact record has attachments, and the corresponding Microsoft Outlook item is updated, the next synchronization will update the Siebel record without affecting the attachment.

An administrator can configure SSSE to discard Microsoft Outlook attachments when a noncalendar Microsoft Outlook item is updated. For information about this configuration option, see Modifying Enterprise and Server Component Parameters.

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About Using SSSE with Contact Records