Siebel Security Guide > Changing or Adding Passwords >

Changing the Siebel Administrator Password on UNIX

The Siebel Database Configuration Wizard installation task creates a Siebel administrator account that you can use to perform administrative tasks. The default user ID and password for this account are SADMIN and SADMIN (case-sensitive). Change the password for this account.

Do not use single or double quotation marks as part of a password. Because quotation marks are used as special characters in some contexts, using them within a password can cause the password to be truncated. For example, the password abcde"f might be truncated to abcde. For more information about setting up this account for initial use, see Siebel Installation Guide for UNIX.

To change the password for the Siebel administrator database account

1. End all client sessions and shut down the Siebel Server using the following command:

   SIEBSRVR_ROOT/bin/stop_server all

   To stop all Siebel Servers in the Siebel Enterprise, you must run this command on all Siebel Server computers.

2. Change the Siebel administrator's database account password using either the Server Manager command or the Siebel user interface.

   The following steps describe how to change the password using the Server Manager command:

   1. Log in at the Enterprise level.

   srvrmgr -g SiebelGatewayName -e EnterpriseServerName -u UserName -p Password

   2. At the Server Manager prompt, enter the following command:

   change enterprise param Password=NewPassword

3. Change the password in the database.

   For more information on changing passwords, see your RDBMS documentation.

4. Change the password in the service (svc) file on each Siebel Server in your Siebel Enterprise.

   CAUTION:  Do not edit the svc file manually; doing so can corrupt the file. Instead, make a backup copy of the existing svc file, then re-create the svc file with the new password using the siebctl utility.

   The following procedure describes how to re-create the svc file with a new administrator database account password:

   1. Navigate to the $siebsrvr/sys directory and rename the existing svc file. The svc file name is in a format similar to the following:

   svc.siebsrvr.siebel:siebsrvrname

   where siebsrvrname is the name of the Siebel Server.

   2. In the $siebsrvr/bin directory, run the following command to re-create the svc file with the new Siebel administrator password:

   siebctl -r ''$Siebsrvr'' -S siebsrvr -i EnterpriseName:SiebsrvrName -a -g "-g GatewayServerHostName:gtwyport -e EnterpriseName -s SiebsrvrName -u sadmin" - e NewPassword -L ENU

   where:

   • ''$Siebsrvr'' is the installation directory of the Siebel Server
   • EnterpriseName is the name of your Siebel Enterprise
   • SiebsrvrName is the name of the Siebel Server
   • GatewayServerHostName is the name of the Gateway Name Server host
   • gtwyport is the port number of the Gateway Name Server
   • sadmin is the administrator user ID
   • NewPassword is the new Siebel administrator password in clear (unencrypted) text. The siebctl utility encrypts the password.

     For example:

   siebctl -r "/data/siebel/sia80/siebsrvr" -S siebsrvr -i TRN_ENTP:TRSIEBSRV2-a -g "-g HBGNOVOAS04:2320 -e TRN_ENTP -s TRSIEBSRV2 -u sadmin" -e admin6!
   -L ENU

   The siebctl utility re-creates the svc file with the new encrypted password value.

5. Stop and restart the Siebel Gateway Name Server using the following commands:

   $SIEBEL_ROOT/SiebelGatewayName/bin/stop_ns
   $SIEBEL_ROOT/SiebelGatewayName/bin/start_ns

6. Restart all Siebel Servers using the following command:

   $SIEBEL_ROOT/ServerName/bin/start_server all

   Perform this step for each applicable Siebel Server.

7. Connect to the Server Manager and verify the password change:

   srvrmgr -g SiebelGatewayName -e EnterpriseServerName -s SiebelServerName -u
   SADMIN -p NewPassword

   You can now log in as SADMIN with the new password.