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Troubleshooting Siebel Gateway Name Server Installation and Configuration

This topic is part of Troubleshooting Siebel Enterprise Server Installation and Configuration.

This topic describes potential errors that can result from a faulty installation or configuration of Siebel Gateway Name Server. Such problems can have any of several causes.

Causes listed below are among the most common:

• Problem: The Siebel Gateway Name Server does not start.

  Solution: Failure to start the Siebel Gateway Name Server can be caused by a number of problems including, but not limited to, incorrectly set LIBPATH (AIX), SHLIB_PATH (HP-UX), or LD_LIBRARY_PATH (Linux, Solaris) variables, incorrect permissions set on shared libraries, or missing shared libraries.

  You can use the ldd command to show missing libraries. Also check the siebenv.csh and siebenv.sh files and make sure that $SIEBEL_HOME/lib is included and set before LIBPATH (AIX), SHLIB_PATH (HP-UX), or LD_LIBRARY_PATH (Linux, Solaris). If there are library conflicts, set $SIEBEL_HOME/lib as the first element of the shared library path environment variable.