Siebel Installation Guide for UNIX > Installing Siebel Charts >

Configuring Siebel Charts

When you configure the Siebel Enterprise, you are prompted to set certain parameters related to communications with the Siebel Charts server (NetCharts).

For instructions on installing and configuring the Siebel Enterprise, see Installing Siebel Enterprise Server and Related Components and Configuring Siebel Enterprise Server and Related Components.

Following installation of Siebel Charts software, you must configure the Siebel Charts server, regardless of your UNIX platform.

To configure Siebel Charts

  1. Navigate to your installation directory for Siebel Charts; for example:


  2. Create a new subdirectory called Siebel.chart.
  3. Within the new Siebel.chart subdirectory, create a new file, using vi, and type the following three characters in uppercase but without a carriage return:


  4. Save the file as Siebel.cdx.
  5. Make sure the DefaultChartFont parameter in your configuration file and the Application Default Chart Font parameter for your Application Object Manager component are set to a font that is available on your machine; for example, Verdana-10-Normal or hp_roman8 (for CSY language on HP-UX). A default font is used by NetCharts if no font is defined for the chart or if the font defined for the chart is not available on the UNIX machine.
  6. If you are using the Oracle iPlanet Web Server, verify that JavaScript is enabled on the Web server. NetCharts will not run if JavaScript is disabled, and you will get the following error message:

    An error occurred while sending a request to the chart server

NOTE:  Specifying nohup (nohup ./NetChartsServerControl start) to start the NetCharts server prevents the NetCharts Server process from being killed when the account owner logs off.

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