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Planning RDBMS Installation and Configuration

This topic is part of General Considerations in Planning Your Siebel Deployment.

Note the following guidelines for installing and configuring the Relational Database Management System (RDBMS) on which you will create the Siebel Database.

For more information about configuring the RDBMS, see Configuring the RDBMS. For more information about configuring the Siebel Database after installing Siebel Enterprise Server, see Configuring the Siebel Database.

• Make sure that this release of Siebel Business Applications supports the exact version of your chosen RDBMS, as specified in Siebel System Requirements and Supported Platforms on Oracle Technology Network, and that the RDBMS has been installed on its designated server. This server will hold the database tables containing your business data, such as sales (personnel, territories, opportunities, and activities), marketing, and customer service information.
• Verify that the network name of the server that will support the Siebel Database is properly recorded in your copy of the worksheet in Deployment Planning Worksheet.
• The Siebel Enterprise Server installer creates the ODBC data source name during installation, using the name EnterpriseName_DSN. For example, if your Siebel Enterprise Server name is SBA_80, the ODBC data source name will be SBA_80_DSN. Using this pattern, determine what your ODBC data source name will be and record it in your copy of the worksheet in Deployment Planning Worksheet.

  NOTE:  In most cases, do not change any of the default ODBC settings or parameters. Otherwise, you will encounter problems using the ODBC. For example, setting OptimizeLongPerformance to enable corrupts all scripts in the repository during import or export processes. See also topics for verifying the ODBC data source for your RDBMS platform, such as those in Verifying the ODBC Data Source.

  Siebel client installers also create ODBC data source names during installation. The naming convention is different than ODBC data source names created by the Siebel Enterprise Server installer. For more information, see Installing Siebel Mobile Web Clients and Installing Siebel Tools.

About Database Code Pages and Locale Support

In a database environment that is enabled for Unicode, you can install any of the available Siebel Language Packs.

However, in a database environment that is not enabled for Unicode, you must consider the correlation of the Language Packs you want to install and the characters supported by your database code page.

For example, in a Western European code page database, you can only install Western European Language Packs, such as English, French, Spanish, or German Language Packs. In a Japanese code page database, you can only install Japanese or U.S. English Language Packs.

The code page of the operating system on which your Siebel Server runs must match that of your Siebel Database instance. The languages installed on each must also match.

For a list of supported code pages and encoding strategies, see Siebel System Requirements and Supported Platforms on Oracle Technology Network. See also Siebel Global Deployment Guide.

See also Specifying the Locale for Siebel Applications.

See also the topics that apply to your RDBMS platform in Configuring the RDBMS.

Planning Database Connectivity

Use the ODBC driver versions listed in Siebel System Requirements and Supported Platforms on Oracle Technology Network for your chosen RDBMS for Siebel Servers, Siebel Tools clients, and Siebel Developer Web Clients (if applicable). Make sure that ODBC connectivity uses TCP/IP as the transport layer protocol for your Siebel Servers, Siebel Tools clients, and Siebel Developer Web Clients.

How to Use This Guide If Your Database Is IBM DB2 UDB for z/OS

This guide describes installation of core Siebel products for each supported RDBMS, with the exception of IBM DB2 UDB for z/OS (formerly referred to in Siebel Bookshelf documentation as IBM DB2 UDB for z/OS and OS/390).

Customers for DB2 UDB for z/OS will require this guide (Siebel Installation Guide for the operating system you are using) and will require Implementing Siebel Business Applications on DB2 UDB for z/OS. Both of these guides are available on the Siebel Bookshelf.

NOTE:  In this guide, Configuring the RDBMS and Configuring the Siebel Database do not apply to customers using DB2 UDB for z/OS. Instead, refer to Implementing Siebel Business Applications on DB2 UDB for z/OS for database-related content. If you are upgrading on this platform, see also Siebel Database Upgrade Guide for DB2 UDB for z/OS.

Implementing Siebel Business Applications on DB2 UDB for z/OS includes, but is not limited to, topics such as special security issues for this RDBMS, installing the Siebel schema, performance guidelines for use of this RDBMS with Siebel Business Applications, and specific procedures for moving data from development to production. Also consult all other applicable Siebel Bookshelf documentation, such as Siebel Security Guide.