Siebel SmartScript Administration Guide > Overview of Siebel SmartScript >
Prerequisites for Using SmartScripts
To use Siebel SmartScript effectively, you must fulfill the following prerequisites:
- You must be familiar with Siebel user interface standards.
- If you want to deploy SmartScripts within a multilingual call center, you need translations for all script elements in each language in which the script runs.
- If you want to deploy graphically customized SmartScripts, such as SmartScripts that are graphically integrated with existing Web sites, you must have HTML editing and Web site design experience.