Siebel System Administration Guide > Configuring Siebel Servers > Configuring the Siebel Enterprise Server >

Troubleshooting System Alert Notification

This topic provides guidelines for resolving problems with system alert notification. To resolve the problem, look for it in the list of Symptoms/Error messages in Table 18.

Table 18. Resolving System Alert Notification Problems
Symptom or Error Message
Diagnostic Step or Cause

Do not receive system alerts


Incorrect enterprise, Siebel Server, or server component configurations

Review information in Checking Your Enterprise and Siebel Server Configurations.

SMTP server defined in the System Alert profile is not configured to accept requests from the Siebel Server

Review your SMTP server documentation to configure these requests.

Review log files

Review log files of server component AdminNotify for other error messages or conditions. For information on configuring and reading server component log files, see Siebel System Monitoring and Diagnostics Guide.

Siebel System Administration Guide Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Legal Notices.