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Configuring UCM Auto Merge and Manual Review Threshold Values

Configure Universal Customer Master (UCM) auto merge and manual review threshold functionality by configuring user properties for the UCM Data Quality Manager business service.

The auto threshold value determines which incoming records are merged into existing matching best version records. The manual threshold determines the value (between auto merge and manual review value) at which incoming records are shown to administrators in Data Management screens for review. For information on manually reviewing records in the data management screen, see Managing Pending Updates from External Systems.

For details on configuring business service user properties using Siebel Tools, see Integration Platform Technologies: Siebel Enterprise Application Integration.

For background information on UCM Data Quality Manager business service, see UCM Data Quality Manager.

To configure auto merge and manual review thresholds

• Configure the following user properties for the UCM Data Quality Manager business service:

  User Property	Value
  Account Auto Threshold	90
  Account Manual Threshold	70
  Contact Auto Threshold	90
  Contact Manual Threshold	70