Oracle's Siebel Master Data Applications provide a Siebel platform that functions as the master file for an organization's enterprise-wide customer information. They consist of the following master file modules:

• Siebel Universal Customer Master
• Siebel Universal Activity Master
• Siebel Universal Product Master
• Siebel Universal Marketing Master
• Siebel Universal Sales Master
• Siebel Universal Service Master
• Siebel Universal Field Service Master
• Siebel Universal Identification Master

The Siebel Universal Customer Master is the base module on which all other master file modules build. These modules add extended enterprise-wide information capabilities. The Siebel Universal Customer Master module consists of a set of Siebel data model tables that store customer data; the other modules extend this concept to hold additional marketing, sales, and service data. These modules are all part of Oracle's Master Data Management (MDM) family of applications.

For information about Siebel Master Data Applications, see About Siebel Master Data Applications Modules.

When Siebel Master Data Applications are used as the master database of an organization's data, one or more of the modules—through Oracle and third-party software—interact with back-office systems and Oracle's Siebel Business Application deployments to provide a unified data-set across an organization's multiple channels, lines of business, and applications.

Customer Hub B2B

The Customer Hub B2B is a bundle that includes two components, Siebel Universal Customer Master B2B and Oracle Customer Data Hub.

If you are licensed for Customer Hub B2B, your use of the bundled programs is as defined in your license order.

If you are licensed for Siebel Universal Customer Master B2B, your use is limited to the component that you are licensed for and you do not have rights to use the Oracle Customer Data Hub.

If you are licensed for Oracle Customer Data Hub, your use is limited to the component that you are licensed for and you do not have rights to use the Siebel Universal Customer Master B2B.

Customer Hub B2C

The Customer Hub B2C is a bundle that includes two components, Siebel Universal Customer Master B2C and Oracle Customer Data Hub.

If you are licensed for Customer Hub B2C, your use of the bundled programs is as defined in your license order.

If you are licensed for Siebel Universal Customer Master B2C, your use is limited to the component that you are licensed for and you do not have rights to use the Oracle Customer Data Hub.

If you are licensed for Oracle Customer Data Hub, your use is limited to the component that you are licensed for and you do not have rights to use the Siebel Universal Customer Master B2C.

Product Hub

The Product Hub is a bundle that includes two components, Siebel Universal Product Master and Oracle Product Information Management Data Hub.

If you are licensed for Product Hub then your use of the bundled programs is as defined in your license order.

If you are licensed for Siebel Universal Product Master then your use is limited to the component that you are licensed for and you do not have rights to use the Oracle Product Information Management Data Hub.

If you are licensed for Oracle Product Information Management Data Hub then your use is limited to the component that you are licensed for and you do not have rights to use the Siebel Universal Product Master.

Customer Hub Data Steward

The Customer Hub Data Steward is a bundle that includes two components, Siebel Customer Data Steward and Oracle Customer Data Librarian.

If you are licensed for Customer Hub Data Steward, each user has a right to use the Siebel Customer Data Steward and the Oracle Customer Data Librarian.

If you are licensed for Siebel Customer Data Steward, your use is limited to the component that you are licensed for and you do not have rights to use the Oracle Customer Data Librarian.

If you are licensed for Oracle Customer Data Librarian, your use is limited to the component that you are licensed for and you do not have rights to use the Siebel Customer Data Steward.

Privacy Management Policy Hub

The Privacy Management Policy Hub module is an application extension to the Siebel Universal Customer Master that creates a central storage location for privacy rules. For more information, see Privacy Management Solution.

Product Hub Data Steward

The Product Hub Data Steward is a bundle that includes two components, Siebel Product Data Steward and Oracle Product Information Management Data Librarian1.

If you are licensed for Product Hub Data Steward, each user has a right to use the Siebel Product Data Steward and the Oracle Product Information Management Data Librarian1.

If you are licensed for Siebel Product Data Steward, your use is limited to the component that you are licensed for and you do not have rights to use the Oracle Product Information Management Data Librarian1.

If you are licensed for Oracle Product Information Management Data Librarian,1 your use is limited to the component that you are licensed for and you do not have rights to use the Siebel Product Data Steward.

In addition to the data model mentioned previously, Siebel Master Data Applications include a data manager, an object manager, and a user interface for administrators included with the Data Steward licensing options.

For information on integrating Siebel Master Data Applications, see Configuring Siebel Master Data Applications.

The chapter includes the following topics:

• About Siebel Master Data Applications Modules
• Product Components Included with Siebel Master Data Applications

1(Includes: Engineering, Bills of Material, Restricted Use: Inventory Management)