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For Western European languages and Japanese, Oracle's Siebel applications support both non-Unicode and Unicode code pages. For all other supported languages, Siebel applications support only Unicode code pages.
This is because Siebel applications use Unicode internally. If the RDBMS is not using Unicode, Siebel applications convert content from Unicode to the database code page. Using a Unicode code page for the database prevents string conversion problems on text content.
CAUTION: Migrating to Unicode is more complex than simply importing your existing data into a Unicode database. Failure to execute the migration correctly can result in serious data corruption or unrecoverable data loss. For this reason, Oracle's Advanced Customer Services participation is mandatory. To perform a Unicode migration, contact your Oracle sales representative for Oracle Advanced Customer Services to request assistance from Oracle's Application Expert Services.
Contact your Oracle sales representative for Oracle Advanced Customer Services to request assistance from Oracle's Application Expert Services to migrate your upgraded database from a non-Unicode code page to Unicode. To perform the migration, you can use either database vendor native utilities or Siebel utilities.
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