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Setting Up Provider Search for Siebel eEnrollment for Financial Services

A member of a health plan can search for providers who contract with the health plan that fit user-defined criteria, such as specialty or locale. The member can specify one or more criteria. The result list includes providers that fit all of the criteria.

Only providers in the database that are listed as contracted providers for a member's health product are included in the list of providers or in the provider search list for that product.

Search criteria can be entered in one or more of the ten fields in the Find Provider form applet. The search results include all providers that fit all the criteria.

Text fields in the Find Provider form applet include First Name, Last Name, Street Address, City, and Postal Code.

Criteria in text fields should not use quotes. Text strings in a field can use AND, OR, or NOT as connectors. Criteria can contain wildcards. The asterisk (*) is a wildcard for any string, and the question mark (?) is a wildcard for any character. For example, searching on dat* will return records containing date, database, data source, and so on. Searching on dat? finds records containing date, data, and so on.

Fields in the Find Provider form applet are populated by the lists of values in Table 16.

For information about modifying a list of values, see .