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Setting the Time to Cancel an Unattended Siebel Analytics Request

You can override the time to elapse, in minutes, before an unattended request is cancelled by modifying the Windows registry or the Siebel Analytics Web configuration file instanceconfig.xml to add the following entry. An unattended request is one that has not been accessed in the number of minutes specified by this setting. The internal default is 5. The minimum value is 2.

This handles the case where a user is at the Request screen in Siebel Answers and browses elsewhere, abandoning the request, at least temporarily. Do not set the value too small, however, as the user may return to the request.

• Windows registry example:

  HKEY_LOCAL_MACHINE\SOFTWARE\Siebel Systems, Inc.\Siebel Analytics\Web\7.7

  UnaccessedRunningTimeoutMinutes     "5"

• instanceconfig.xml example:

  <UnaccessedRunningTimeoutMinutes>5</UnaccessedRunningTimeoutMinutes>

For information about working in the Windows registry or the configuration file instanceconfig.xml, see Making Siebel Analytics Web Configuration Changes.