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Siebel Anywhere Administration Guide > Retrieving, Installing, and Testing Upgrade Kits > Retrieving and Installing Upgrade Kits >
Retrieving Optional Upgrade Kits for Mobile Web Clients
This section describes how to retrieve and install an optional upgrade kit for a Mobile Web Client. Optional upgrade kits are only for client subscribers. Upgrade kits for server subscribers should always be required. NOTE: Siebel Smart Web Clients are not Siebel Anywhere subscribers.
The following procedure describes how to retrieve and install an optional kit for a Mobile Web Client. NOTE: The following procedure restarts the Mobile Web Client computer. It is recommended that users save their work and exit from other applications before starting this procedure.
To retrieve an optional kit for a Mobile Web Client
- Invoke the Mobile Web Client.
- From the application-level menu, select File > Synchronize > Database.
- In the Siebel Remote dialog box, click Synchronize.
Synchronization takes place and is complete when the opposing arrows (red and blue) in the lower-right corner of the screen disappear.
- From the application-level menu, select Navigate > Site Map > User Preferences > Component Upgrades.
- In the Component Upgrades list, select the desired upgrade component, and check the check box under the Upgrade column.
A check appears. The Status field value should be Upgrade Available for those components where optional kits are available. For information about possible values for the Status field, see Table 29.
- Click Upgrade Selected Components to display the Siebel Anywhere Kit Download dialog box, and then complete the following substeps:
- Follow the instructions in the Siebel Anywhere Kit Download dialog box to start a Siebel Remote session and retrieve the Upgrade Kit necessary to upgrade your system.
- Click OK to close the Siebel Anywhere Kit Download dialog box.
- Synchronize again as in Step 2 and Step 3 to retrieve the corresponding upgrade kits.
- Click Upgrade Selected Components again to invoke the Upgrade Wizard for the desired upgrade component.
After the Upgrade Wizard completes, it will automatically restart the Mobile Web Client.
- Log in, repeat Step 4 and, from the Component Upgrades list, verify the Status is Version OK for the desired upgrade component.
Table 29 describes the fields in the Component Upgrades list.
Table 29. Fields in the Component Upgrades List
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Upgrade |
Check this field to upgrade the component. |
Component Name |
Name of the upgrade component. |
Status |
Status of the upgrade component. Values can include the following: Upgrade Available. An optional upgrade kit is available for this component. Upgrade Required. A required upgrade kit is available for this component. Version OK. Version of this upgrade component is current. Upgrade Not Available. The upgrade component is out-dated and needs to be updated; however, no kit is available to do this. Contact your system administrator. |
Current Version |
The version of the component on the client machine. |
Minimum Version |
The minimum required version of the component. |
Maximum Version |
The maximum required version of the component. |
Upgrade Size (bytes) |
The size of the upgrade kit. |
Download Time (mins) |
The estimated time to download the kit on a 28.8 modem. |
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