This chapter describes using contacts in the Siebel application. It includes the following topics:

• About Contacts
• Scenario for Contacts
• Adding a Contact
• Associating a Contact with an Account
• Associating a Contact with an Opportunity
• Associating Attachments with a Contact
• Promoting a Personal Contact to a Sales Contact
• Creating a Profile for a Contact
• Adding a Contact to a Synchronization List
• Updating Contact Information in External Systems