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About Obtaining the Required Hardware for the Document Server

The Document Server is supported on Windows platforms only. This is because Microsoft Office only runs on the Windows platform. See the System Requirements and Supported Platforms on Siebel SupportWeb for information about which Windows platforms are supported.

To maintain stability and performance, the Document Server must run on a dedicated host machine. The Siebel Server on this machine should host one instance of the Siebel Documents component group. No other components should be running other than required system components.

The Document Server can be run successfully on a machine that meets the minimum hardware requirements for a Siebel installation. For example, a two-processor machine can be used.

To support more users, you can run additional instances of the Siebel Documents component group on additional dedicated host machines.