Applications Administration Guide > Document Server >

Installing Microsoft Office Applications on the Document Server

You must install Microsoft Office on the dedicated host machine of the Document Server.

For information about which versions of Microsoft Office are supported, see Release Notes on Siebel SupportWeb and System Requirements and Supported Platforms on Siebel SupportWeb for your Siebel application.

This task is a step in Process of Setting Up the Document Server.

To install Microsoft Office

1. Log on to the server machine using the same user account that the Siebel Server NT service uses. This user account must belong to the Administrators group.

   NOTE:  The install must use the same account to be used by the NT Service. The installer configures COM security settings so that the installing user account has the correct permissions to access and launch the application. If the install uses an account other than the Siebel Server NT service account, errors may occur when the Document Server tries to launch the application.

2. Install Microsoft Office using a typical or complete installation. Verify that your version of Microsoft Office installs the Web Authoring Tools (HTML) component with the typical installation. If it does not, you will need to use the custom installation option and install all of the typical components as well as the Web Authoring Tools (HTML) component.
3. Start the applications that will be used by the Document Server.

   This forces the applications to register themselves.

4. If you use Siebel Proposals, make sure that the Microsoft Word option "Confirm conversion at open" option is not selected.

   This option is found on the Tools menu: Tools > Options > General.

5. Close the applications.