Applications Administration Guide > Configuring the Inbox >

Creating Inbox Items

Inbox items are created by the Universal Inbox business service. Methods for this business service can be called using various mechanisms, for example:

• Workflows
• Workflow Monitor Agent
• eScripting
• Runtime Events

If you want to configure the application to have Inbox items created in a certain screen or for a business component, the following procedure outlines how this can be done.

This task is a step in Process of Setting Up and Configuring Inbox.

To configure the application to create Inbox items

1. Review the information about the Inbox business service, methods and workflows at the end of this chapter.
2. Review the procedures for setting up Inbox types.
3. Use one of the ways given in the preceding list to call the Inbox business service and create Inbox items.