Siebel Business Process Designer Administration Guide > Workflow Policies >

Predefined Programs


The following is a list of all predefined programs. These programs have been created from the five program types:

  • Send Page
  • Send Email
  • Run External Program
  • Send Message Broadcast
  • Database Operation

Table 71 contains common actions that you can use by inserting your own message text.

Table 71.  Predefined Programs
Program
Description

Send Page

Send Page

Send a generic page message.

Send Opportunity Page

Send a page regarding an opportunity.

Send Quote Page

Send a page regarding a quote.

Send SR Page

Send a page regarding a service request.

Send Email

Send Email

Send a generic email message.

Send Opportunity Email

Send an email regarding an opportunity.

Send Quote Email

Send an email regarding an opportunity quote.

Send SR Email

Send an email regarding a service request.

Message Broadcast

Send Message Broadcast

Send a generic message broadcast.

Send SR Message Broadcast

Send a message broadcast regarding a service request.

Send Opportunity Message Broadcast

Send a message broadcast regarding an opportunity.

Run External Program

Run External Program

Run an external program.

Database Operation

Change SR Close Date to Today

Update the service request's close date to today's date.

Change SR Owner

Change the service request's owner.

Change SR Group

Change the service request's group.

Change SR Owner to Manager

Change the service request's owner to the current owner's manager.

Change SR Priority

Change the service request's priority to a new value.

Change SR Severity

Change the service request's severity to a new value.

Change SR Status

Change the service request's status to a new value.

Change SR Sub-status

Change the service request's sub-status to a new value.

Create SR Activity

Create a service request activity.

Create Opportunity Activity

Create an opportunity activity.

Siebel Business Process Designer Administration Guide