Bookshelf v7.7: Using the Send Message Program Type

When you select the Send Email workflow policy program in the Actions applet, the Send Message Arguments applet displays along with the Recipients applet.

The Send Message Arguments applet allows you to create an email template used to build the message sent to the recipient specified in the Recipients applet.

Send Email Arguments and Values

Table 37 shows the arguments and valid values for the Send Email workflow policy program type.

Table 37. Send Email Workflow Policy Program Type
Argument	Valid Values When Used by Action
Subject	Subject line of email message.
Message Template	Text of message. Maximum length is 2000 characters, including variable substitutions. "Current" is a reserved word in Siebel Workflow. Do not use this word in a message.
Repeating Message	Message that is repeated when the Consolidate flag is checked on the Workflow Policies Policies view. "Current" is a reserved word in Siebel Workflow. Do not use this word in messages.
Available Substitutions	Dynamic fields that you can use in Subject, Message Template, and Repeating Message. When the action executes, the substitution value is populated with the value from the record that meets all the policy conditions.
Request Key	A string indicating which Email Manager should execute the action. You use this when multiple Email Managers are running. When you specify a request key string, it should match the Request Key parameter of the Email Manager that you want to execute the action. Leave this argument blank when you are running one Email Manager or when the Email Manager that executes the action is not important.